Frequently Asked Questions
Find answers questions that we are frequently asked below
Yes, we guarantee 100% authenticity on all our pre-owned vintage designer items. Each piece is carefully authenticated by our team before being listed for sale.
We specialize in sourcing pre-owned rare vintage designer handbags, accessories, clothing, and jewelry from luxury brands and iconic archival collections. Our selection of items includes rare and sought-after pieces from various eras.
Yes, we offer a personal shopping service! If you're looking for a specific vintage designer piece, please contact us with details and we'll do our best to source it for you.
When available, we include original dust bags, authenticity cards, and boxes. However, as these are vintage items, original packaging may not always be present. We clearly indicate what's included in each product listing.
Standard delivery typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery within 2-3 business days. We ship with courier such as Fedex, DHL, UPS, DPD, and Royal Mail.
Orders are typically processed within 1-3 business days (may be slightly longer during busier periods). You'll receive a confirmation email with tracking information once your order has been dispatched.
International orders may be subject to customs duties and taxes depending on your country's regulations. These charges are the responsibility of the customer and are not included in our pricing.
Unfortunately, we do not accept returns nor refunds. All orders are final sale - they are not cancellable, refundable, or able to be refunded. This is due to the delicate nature of vintage and pre-owned items.