Frequently
Asked.

Yes — we guarantee 100% authenticity on all our pre-owned vintage designer items. Each piece is carefully authenticated by our team before being listed for sale. We source globally through trusted and authenticated sources and perform a secondary authentication process upon every item's arrival.

We specialise in sourcing pre-owned rare vintage designer handbags, accessories, clothing, and shoes from luxury brands and iconic archival collections — primarily from the 1990s to early 2000s. Our selection includes rare and sought-after pieces from Dior, Chanel, Roberto Cavalli, YSL, Gucci, Fendi, Miu Miu, and more.

All items are pre-owned and vintage, which means they may show signs of wear consistent with their age or use. Our vintage items are often 10–20+ years old. Condition details are noted in each product listing — we encourage you to thoroughly assess all images and the description before purchasing.

Due to the vintage nature of our pieces, original packaging such as boxes, dust bags, or authenticity cards may not always be included. It is very rare for items 10–20+ years old to remain in their original condition. However, if an item does include original packaging, this will be clearly stated in its product description.

Vintage sizing varies significantly from modern sizing, even within the same designer. We strongly encourage buyers to contact us to request measurements or additional information before purchasing. We are not responsible for any fitting issues.

All sales are final. We do not accept returns nor refunds regardless of circumstance. If there are issues with your order, please contact us within 3 days of delivery and we will assess the situation.

Orders are typically processed within 1–7 business days. Once dispatched, you will receive confirmation and tracking information. Processing may be slightly longer during busier periods.

A pre-sale item has been listed but has not yet physically arrived with us. All pre-sale items are clearly marked as such. Once the item arrives and passes authentication, it will be shipped to you.

Orders are shipped within 2–5 working days of successful processing. We ship from the United Kingdom via DHL, FedEx, DPD, UPS, and Royal Mail. Delivery timelines vary by destination.

International orders may be subject to import taxes and customs duties depending on your country's regulations. These charges are the responsibility of the buyer. If customs fees are not paid, the item will be returned to us and re-shipping costs fall upon the buyer.

Yes. If you're looking for a specific vintage designer piece that isn't currently in the archive, we offer a personal sourcing service. Submit your request via our Sourcing page with as much detail as possible and we'll do our best to find it for you.

You can reach us via our Contact page, or directly on Instagram @jiro_archive or TikTok @jiro.archive. We aim to respond within 2–4 business days.